Keys the shoretel ip phone 655 has five keys voice mute, speaker phone, headset, redial function and call volume. This includes all the detailed information you need to work with your phone. This user guide will help you configure your phone, learn how to make and take calls, as well as use. For details about using the phone, see the shoretel ip phone 480480g user guide. The ip420g includes a 10100 ethernet switch for gigabit speed. The new shoretel connect phone system provides one, easy to use, intuitive experience for every user, on every device, from any location. The wallpapers and ringtones that are made available to the phones are configured in shoretel connect director on the users group page. Likewise the details view it opens up in an onpage popup. If this is your first visit, be sure to check out the faq by clicking the link above. Shoretel was rebranded as mitel, and as part of the merger, some of shoretels products were renamed, some were replaced and some may eventually be discontinued. Shoretel communicator for windows user guide shoretel 11.
Listen to voicemails and return calls with one tap. Search for users and select the check box next to each of the desired user names that you want to add to the service. How to download and install shoretel on windows client. Headset jack ovide visual cues to display operational status. Browse users o allows to search for an connect id, a user name, an organization name o as a result a list of users will be displayed o in additionthe result can be filtered by the organization level search organization. Find user guides and other technical documentation for mitel collaboration, contact center and performance analytics applications.
Browse users o allows to search for an connect id, a user name, an organization name o as a result a list of users will be displayed o in additionthe result can be filtered by the organization level search organization o allows to search for an organization via name. Click the documentation set link to access related documents, including. Park the shoretel system allows users to park a connected call on another. Figure 1 provides an overview of the ip485g phone components. Choose next accept the license terms and choose next click next to accept the defaults at the destination screen. Shorephone ip 230 read user manual online or download in pdf format. When marketers engage their prospects, they are able to make a mark on them and can leave a good impression so that marketers are always at the top of their customers. Setting user options setting user options you can change options such as ring tone and call routing through the shoretel connect client or the shoretel connect cloud portal. Elements on the display of the ip phone 480480g call appearance buttons and programmable buttons your phone features eight call appearance buttons that show incoming, active, or held calls. These buttons can also be programmed to speed dial a number. Together, we look forward to helping you power connections that are brilliantly simple. Ip480ip485 unboxing and setup of the latest voip phones for mitel mivoice connect duration. Ip phone 480480g user guide 8 overview of the ip phone 480480g welcome to your ip phone. Shoretel connect client user guide 5 preface this preface provides information about the objectives, organization, and conventions used in the user guide.
Using the shoretel connect client this chapter provides information about how to. In the shoretel sky scribe screen, click the add button, which opens the add shoretel sky scribe users dialog box displaying a list of all inactive users in the select users panel. Slide the ac power plug with the correct shape for yo ur. If you wish to disconnect a party, scroll to the partys entry and press the drop soft key.
For district office and office staff phones model 265. In the shoretel connect screen, drag the shoretel connect icon into the applications folder. It describes the phones features and how to use them. On shoretel 230 phones, the call key also blinks green. We go over the major updates made in the software with the recent mitel updates. Figure 1 provides an overview of the ip420ip420g phone components. See the shoretel connect maintenance guide for details of downloading customization files. Upgrading to shoretel connect some initial thoughts after installing a couple of new connect systems weve experienced varying degrees of success. To access it, browse to the actions folder of an organization and click on the show user list action.
May 03, 2018 join us as we demo the mitel connect client, formally known as shoretel connect. Press 2 to rerecord your personal greeting or name, then use the following options. Ip phone 480480g components handset with finger rest speaker delivers highquality, wideband sound audio control keys. Both you and the recipient must be using a shoretel ip. It can be reached internally through the phone directory.
The installer may prompt you to install any missing prerequite software needed for the shoretel connect client to run, choose install. The intercom function allows you to connect with another party without ringing the party through a call line. Function keys e functions ence, hold button select options in interface. You can connect a supported headset into the 230230g ip phone by plugging the headset into the headset jack at the left corner of the phone chassis. Figure 1 provides an overview of the ip480480g phone components. To start viewing messages, select the forum that you want to visit from the selection below. In them, youll find a slew of information for daytoday use of shoretel systems. Organization this document is divided into the following. Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 7 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Now youll need to go to the users shoretel communicator and set up the softphone. Mitel connect client demo and overview latest update. Shoretel connect for iphone user guide 3 before you start. For details, see your shoretel connect client documentation or the portal articles on the shoretel support website.
Page 1 shoretel ip phone 230230g user guide september 28, 2015. Phones, communicator, conferencing, and collab, mobility, enterprise contact center, director, and other docs will be found here. Whether you are in a blended environment or entirely onpremise, shoretel requires support to ensure your system is current and well maintained. Both you and the recipient must be using a shoretel ip phone and have permission to use this feature set by your. Figure2 on page 9 shows the ports on the back of the phone. The desktop client software allows end users to communicate both internally and. Join us as we demo the mitel connect client, formally known as shoretel connect. Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing and much more. This includes all the detailed information you need to work with your phone shoretel ip phone 485g user guide.
Step 1 go to the users account under shoreware director. On the license agreement page, select i accept the terms in the license agreement, and click next. Figure1 provides an overview of the ip480480g phone components. Doubleclick the contact, or click the contact then click. Shoretel ip phone 420420g user guide 7 overview of the shoretel ip phone 420420g welcome to your shoretel ip phone. Quickly and easily find contacts, check their availability and connect with them via phone, im, video, desktop sharing or conference calling, without having to open a. Ports on the back of the ip phone 420 reducing glare on the phones screen if glare makes it difficult to see your phones display screen, you can adjust the tilt angle of the stand on the back of your phone. Mitel connect client demo and overview latest update youtube. Figure 2 on page 9 shows the ports on the back of the phone. Full length walkthrough of mitel connect desktop client previously shoretel. Mitel provides complete solutions for your business communications needs. Overview of the shoretel ip phone 485g getting started 1 shoretel ip phone 485g user guide 9 overview of the shoretel ip phone 485g welcome to your shoretel ip phone.
Detailed instructions are provided in the quick install guide packaged with your phone. Shoretel support is the service provided to shoretel clients to support, upgrade, and maintain their existing onpremise shoretel solution. Press 1 to listen to your rerecorded personal greeting or name. Database contains 1 shoretel ip480 manuals available for free online viewing or downloading in pdf. Figure 2 on page 10 shows the ports on the back of the phone. The intercom function allows you to connect with another. Objectives of this book shoretel is now part of mitel. If the information is available, the callers name, number, and the incoming call icon appear on your display, as shown in the figure below.
Contents of this publication may not be reproduced or transmitted in any form or by any means, electronic or mechanical. Now youll need to go to the users shoretel communicator and set up. Figure 2 on page 8 shows the ports on the back of the phone. Shoretel ip480 manuals and user guides, ip phone manuals. Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 8 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. How to setup shoretel softphone solution setting up a user to use the soft phone. Technology user lists offers the comprehensive and costeffective shoretel customers contact email database for marketers to connect with their target audience spread worldwide. This user guide is applicable to mitel micloud connect and mitel mivoice connect users.
Overview of the shoretel ip phone 485g getting started 1 shoretel ip phone 485g user guide 8 overview of the shoretel ip phone 485g welcome to your shoretel ip phone. User manuals, guides and specifications for your shoretel ip480 ip phone. You can connect a supported headset into the 265 ip phone by plugging the headset into the headset jack at the left corner of the phone chassis. Using the shoretel connect client this chapter provides information about how to use the shoretel connect client. Shoretel users email list shoretel users mailing database. Shoretel offers a wide range of telephones for use within its business communication solution, each designed to help boost productivity and meet the needs of every userfrom busy executive to remote worker, and from operator to contact center agent. Shoretel communicator for windows is the application for the. Shoretel 230 230g quick reference guide created date. However, upgrading from a previous version of shoretel to connect presents some problems that must be addressed before your business makes the jump to the new product. Easily stay connected to your customers and employees anytime, anyplace. Shoretel ip phone 420 user guide headsets direct, inc. Click a link in the following table to access any phone models user guide in english. Press 2 to record your personal greeting or name again.
Shor is a leading provider of brilliantly simple ip phone systems and unified communications solutions powering todays alwayson wo. Ip phone 480480g user guide mineola independent school. This is applicable only to the micloud connect users. Connect the ac adapter to the jack on the charging stand and route the cable through the cable guide so the charging stand sits flat on a horizontal surface. In the shoretel connect screen, drag the shoretel connect icon into the applications folder and doubleclick the icon to launch the client. Click next to install the client in the default folder, or click change to change the destination folder. Matrix networks provides the industrys best nationwide shoretel support featuring 247 proactive system monitoring, regular shoretel training, ongoing shoretel education and expert protechs that are certified in shoretel mitel technology. We created this page to help you find out what happened to shoretels most popular products after the acquisition by mitel, and where possible, direct you to their new names or. You can connect a supported headset into the 230230g ip phone by plugging the headset into the. As one of the original shoretel connect partners, our experience and. Lets start by taking a look at the desktop client as it appears after start up and through expansion. Installing the shoretel connect client on os x installing and launching the shoretel connect client 1 shoretel connect client user guide 9 2. Connect client user guide 5 preface this preface provides information about the objectives, organization, and conventions used in the user guide.
At inflow, we host several webinars and some of our most extensive ones are our shoretel admin training. Mivoice connect brings together all of communications and collaboration tools into one simple interface. Mitel connect offers two search forms in the administration area. Shoretel user guides manuals and quick reference guides spanning the shoretel product and software line.